Pakej Peralihan bagi Kenderaan Dwi-bahan Api NGV

FAQ

A. GENERAL QUESTION

To be eligible for this Transition Assistance Package, the vehicle:

(i) must be a dual-fuel vehicle (NGV/petrol/diesel) that is modified with an NGV kit installed and is active; and

(ii) has a Motor Vehicle License (Road Tax) registered with JPJ at any time between 1 October 2021 and 30 September 2024.

B. APPLICATION PROCESS

Applicants must apply through the website www.pomen.peralihanngv.com.

Please enter the following information in the form provided to check your eligibility.

  • Applicant's Name
  • Applicant's Phone Number
  • Applicant's Email
  • Vehicle Registration Number
  • Vehicle Chassis Number

Note: Eligible applicants will receive a confirmation email. Please click the link provided to book your appointment. A link will be sent via e-mail to eligible applicants only. 

C. APPOINTMENT BOOKING PROCESS

Successful applicants must complete the appointment booking form using the link provided in the email and submit the following details and attachments:

  1. Location Preference
  2. Date and Time Preference
  3. Upload a copy of the Vehicle Ownership Certificate or Insurance Cover Note. (document must show the registration number and chassis number)
  4. Upload a current photo of the vehicle which clearly shows the registration number and NGV system.

You will receive your appointment confirmation and Appointment Slip via e-mail within 3 to 5 working days.

D. ATTENDING APPOINTMENT AT PARTNER WORKSHOP

Applicants must bring their vehicle to the workshop as detailed in the appointment slip.

  1. The vehicle presented at the workshop must match the details in the appointment slip.
  2. For safety reasons, the gas in the vehicle should be at minimum level – the gas level indicator should be at minimum level, or the pressure gauge should read below 500 psi.

  3. The NGV kit Removal work will take approximately 3 to 4 hours. Applicants are encouraged to collect their vehicle on the same day.
  4. Once the work is completed, applicants will receive a call from the workshop to collect their vehicle.
  5. Applicants will receive a Job Completion Ticket (JCT) via email as confirmation of work completion.
  6. A workmanship warranty of 3 months is provided for the NGV kit removal work.

E. ABOUT JOB COMPLETION TICKET (“JCT”)

The Job Completion Ticket (JCT) is a document that serves as proof of completed work and will be provided to the applicant once the NGV kit has been removed.

 

The applicant should keep this document as evidence in case there are any warranty claims against the Partner Workshops.

F. WARRANTY & AFTER REMOVAL PROCESS COMPLETION

After removing your NGV Kit, a 3 month warranty will be provided to you, subject to the terms and conditions at terms & conditions. You may contact the partner workshop that dismantled your NGV kit to claim for the warranty.